Admin Onboarding

Admin Onboarding

Getting started as an Aternity admin involves several key steps to set up and configure the Aternity platform for monitoring and managing an organization’s digital experience.

Onboarding Progress: 75% Complete

My Role
UX/UI Designer
Team
Cross-functional

Process and Deliverables

Research

User interviews and analytics review

Product Owner Collaboration

Stakeholder alignment and strategy

Figma Prototyping

Interactive prototypes and wireframes

Icons & Illustrations

Custom visual assets and iconography

Cross-team Dependencies

Multi-team coordination

Usability Testing

User validation and iteration

Challenges & Solutions

Addressing key challenges in the admin onboarding process with innovative UI/UX solutions

Mobile-First Design Challenge

The UI challenge in designing the Aternity admin onboarding process is to clearly guide admins through each step on small screens. Ensuring readability and ease of navigation without overwhelming the user is crucial. To enhance this experience, a progress bar at the top of the screen and status icons near each step are incorporated, allowing admins to easily track their progress and understand the status of each onboarding task.

Persistent Onboarding Panel

The onboarding panel will open at every login until the onboarding process is completed, ensuring administrators don’t miss critical setup steps while maintaining a non-intrusive user experience.

3
4
5

Simplified Onboarding Flow

Step-by-step process for Windows and Apple computers to get ready for Aternity administrator setup

1
System Requirements
Verify compatibility and prepare your environment for Aternity deployment
2
Agent Installation
Deploy monitoring agents across target systems and devices
3
Configuration
Set up monitoring parameters, thresholds, and alert preferences
4
Validation
Test and verify all systems are working correctly and collecting data


Several steps to get ready for Aternity administrator across different operating systems with comprehensive validation checkpoints.

Before you begin: the Product Tours

Interactive walkthroughs that guide users through Aternity platform features and functionalities

As part of the onboarding process, Aternity product tours provide interactive walkthroughs that guide users through the features and functionalities of the Aternity platform. These tours are designed to help users quickly understand how to monitor and analyze application performance and end-user experience.

Interactive Tutorials

Step-by-step guided tours through key platform features and dashboard elements

Feature Discovery

Highlight important tools and functionalities that administrators will use regularly

Best Practices

Learn recommended workflows and optimization techniques from Aternity experts

APM Administrator Setup

Several steps to get ready for the APM administrator with SaaS edition benefits

SaaS Edition Benefits

Aternity APM offers a SaaS version of its analysis server. With the SaaS edition, there is no need to install or configure the analysis server. However, the agent must be installed and configured on the systems that users want to monitor.

  • No server installation required
  • Automatic updates and maintenance
  • Scalable cloud infrastructure
  • Reduced IT overhead

Agent Deployment

Install and configure monitoring agents on target systems for comprehensive performance tracking and analysis

Cloud Integration

Seamless integration with cloud infrastructure for scalable monitoring solutions across your organization

Real-time Monitoring

Continuous performance monitoring with instant alerts and detailed analytics dashboards

Onboarding Completion

What happens after completing all onboarding steps

Successfully Configured!

Once all onboarding steps are completed, administrators gain full access to the Aternity platform with personalized dashboards, monitoring capabilities, and advanced administrative tools.


5
Setup Steps
Complete onboarding process with guided assistance
24/7
Monitoring
Continuous system monitoring after setup completion
100%
Platform Access
Full administrative capabilities and dashboard access

Key Takeaways

Essential insights from the Admin Onboarding project experience

Streamlined User Experience

Simplified the complex onboarding process into digestible steps with clear progress indicators and visual feedback for administrators.

Mobile-First Design Approach

Prioritized mobile responsiveness to ensure administrators can complete onboarding tasks from any device, anywhere.

Progressive Disclosure

Implemented a step-by-step approach that reveals information gradually, preventing cognitive overload during setup.

Persistent Guidance

Designed the onboarding panel to remain accessible until completion, ensuring no critical steps are missed.

Cross-Platform Compatibility

Created a unified experience that works seamlessly across Windows and Apple systems with platform-specific guidance.

Integration with Product Tours

Connected onboarding with interactive product tours to provide continuous learning beyond initial setup.