Product Help

Aternity Product Help offers comprehensive assistance and guidance for users seeking support with the Aternity platform.

Process and Deliverables

• Web Design.
• Icons & Illustrations
• Cross-team dependencies.
• UI Design implementation collaboration with Front End Developers.

Challenges

Designing an online help portal presents challenges such as ensuring intuitive navigation, organizing search and managing large volumes of content effectively, engaging users consistently, optimizing for various devices, providing multilingual support, maintaining fast loading times, collecting and analyzing feedback, and prioritizing security and data privacy concerns.

The Aternity Product Help Homepage provides a global search that includes search results filtering.

The screenshot above is the Getting Started page.

The Topics page.

The 404 page.