Product Help

Product Help

Aternity Product Help offers comprehensive assistance and guidance for users seeking support with the Aternity platform.

My Role
Web Designer
Team
Cross-functional

Process and Deliverables

Web Design

User-centric layouts and responsive design

Illustrations & Graphics

Custom visual assets and iconography

Cross-team Dependencies

Stakeholder alignment and strategy

Challenges

Designing an online help portal presents challenges such as:

Navigation & Content

intuitive flows, scalable search, and efficient content management

User Experience

consistent engagement, responsive layouts, and multilingual accessibility

Performance & Feedback

fast load times, actionable analytics, and continuous feedback loops

Security & Privacy

safeguarding user data and ensuring compliance

Showcase

The Aternity Product Help Homepage provides a global search that includes search results filtering.

The screenshot above is the Getting Started page.

The Topics page.

The 404 page.