Aternity Insights

Aternity collects a comprehensive set of data from end-user devices across the entire organization. In addition to analyzing this data and generating reports on user account activity, Aternity proactively provides Experience Insights based on the collected data.

Process and Deliverables

Research.
Competitive Analysis.
Collaboration with a Product Owner.
Adobe XD Prototyping.
Icons & Illustrations
Cross-team dependencies.
UI Design implementation collaboration with Front End Developers.

The Process

Stage 1: Usability Audit

Performed a comprehensive audit using heuristic evaluation, user interviews, and performance analytics. Identified improvements for navigation, goal tracking, and social engagement.

Stage 2: Design Strategy

Created a redesign strategy to simplify user flow, enhance goal tracking visualization, and boost community engagement. Developed a roadmap for short-term fixes and long-term enhancements.

Stage 3: Prototype Development

Wireframing: Redesigned core screens for a more intuitive user journey.

High-Fidelity Prototyping: Used Adobe XD to create detailed prototypes.

User Interface Design: Revamped visual identity with vibrant colors, dynamic elements, and well-chosen typography.

Stage 4: User Feedback & Refinement

Conducted user testing to gather feedback and identify usability issues. Made iterative refinements to enhance user satisfaction.

Stage 5: Implementation & Launch Support

Collaborated with the development team to ensure smooth implementation. Supported the development phase and played a key role in the successful relaunch, monitoring feedback for future updates.

Challenges

The challenge for the Insights UX was to make the subscription widget accessible without cluttering already information-heavy screens.

Design top bar KPI metrics, find relevant icons, and ensure they effectively display the data.

When the sidebar is closed, the challenge was to indicate to users that the filtering, sorting, and digest settings are not in their default state.

Solutions

The decision was to place the digest subscription inside the sidebar, along with sorting and filtering options.

Added a gradient border to each KPI metrics block and researched relevant icons to enhance visual appeal and clarity

The orange notification icon displays the filtering, sorting, and digest settings are not in their default state.

The Use Case

The Experience Insights page features a convenient left sidebar, sorting and filtering options, and a subscription feature for insights. The top widgets provide total real-time trends.

The screen includes a left sidebar featuring subscription options for the Aternity Insights Digest.

The Aternity Insights Digest presents curated insights tagged according to user preferences, categorized into improvement and achievement columns.